News Summary
The 988 Suicide & Crisis Lifeline’s decision to eliminate its dedicated support for LGBTQ+ individuals has sparked widespread concern among advocates in South Carolina. Known as the ‘Press 3’ option, this service provided crucial support for those in crisis. The U.S. Department of Health and Human Services announced this change aims to streamline services, but critics argue it undermines the unique needs of the LGBTQ+ community. With challenges mounting, advocates fear vulnerable individuals may struggle without specialized support during critical moments.
Columbia, SC – The 988 Suicide & Crisis Lifeline will discontinue its specialized support option for LGBTQ+ individuals on July 17, a move that has sparked significant concern among advocates in South Carolina. The removal of the “Press 3” option, which offered dedicated crisis support for LGBTQ+ individuals, raises fears about the future of crisis care tailored for this community, particularly for those experiencing suicidal thoughts.
The decision was announced by the U.S. Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration (SAMHSA), which stated that the change aims to “better serve all help seekers” without separating out specific services. However, advocates argue that this shift overlooks the unique needs of LGBTQ+ individuals.
The “Press 3” service has managed nearly 1.3 million calls since its introduction in 2022, reflecting the demand for specialized support. Critics such as Cristina Picozzi, executive director of the Harriet Hancock Center, have described the decision as a “major setback” for LGBTQ+ rights and support systems. She expressed concerns that the elimination of this resource could leave LGBTQ+ individuals vulnerable during crises, especially those grappling with coming out or experiencing suicidal ideation.
The timing of this announcement coincides with the recent decision by the Columbia City Council to repeal a local ban on conversion therapy for minors, a move that advocates believe further jeopardizes the safety and wellbeing of LGBTQ+ individuals in the area. The symbolic nature of these concurrent decisions has raised alarms about the ongoing challenges faced by the community.
Despite the termination of the “Press 3” option, the Harriet Hancock Center has committed to providing ongoing support through various programs and resource guides aimed at addressing the mental health needs of the LGBTQ+ community. Individuals facing crises can still access the broader 988 hotline, which remains available 24/7 for immediate support.
SAMHSA’s rationale for discontinuing the specialized support seems to focus on the desire to integrate services rather than segregate them. However, this perspective has drawn criticism from organizations like The Trevor Project, which plays a crucial role in managing many contacts from LGBTQ+ individuals through the 988 Lifeline. Leaders from these organizations point out that removing specialized services could adversely affect the wellbeing of at-risk LGBTQ+ youth, nearly 40% of whom have contemplated suicide in the past year alone.
The 988 hotline, which was launched during the Biden administration, was designed to facilitate mental health support by transitioning from a lengthy 10-digit number to a more accessible three-digit hotline. The federal government has previously made substantial investments in mental health services, including funding for specific LGBTQ+ sub-networks, although the Trump administration’s budget proposals attempted to eliminate these specialized services. Advocates have consistently responded to such proposals with backlash, fearing that the unique needs of the community will be disregarded.
The decision to remove dedicated LGBTQ+ support from the Lifeline raises significant concerns about the potential erasure of tailored services essential for the community, particularly those serving transgender individuals. Nevertheless, organizations such as The Trevor Project are committed to continuing their crisis services independently of the 988 Lifeline, ensuring ongoing support for LGBTQ+ individuals in need.
In summary, the impending cessation of the “Press 3” option on the 988 Lifeline represents a critical point of concern for advocates working to uphold the mental health and wellbeing of LGBTQ+ individuals in South Carolina and beyond. The community continues to face considerable challenges as they navigate a landscape of changing support structures and policies.
Deeper Dive: News & Info About This Topic
HERE Resources
LGBTQ+ Youth Services Under 988 Lifeline to End Soon
Additional Resources
- WLTX News
- KOMU News
- Columbia Gorge News
- Wikipedia: Suicide Prevention
- Washington Blade
- Encyclopedia Britannica: LGBTQ Rights

Author: STAFF HERE LEXINGTON WRITER
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