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Lexington Residents Impacted by Ripple Fiber’s Halted Work

Telecommunications worker inspecting fiber optic site with gas line warnings

News Summary

Residents in Lexington are facing uncertainty as Ripple Fiber is halted by a stop work order due to accidental damage to three gas lines. With safety as a top priority, town officials are taking steps to ensure community infrastructure remains secure while engaging with Dominion Energy and Ripple Fiber to discuss future safety measures. Ripple Fiber’s CEO has acknowledged the issues and is committed to preventing future incidents as they work to connect more homes with fiber optic service.

Lexington Residents Left in Limbo as Ripple Fiber Faces Stop Work Order

The picturesque town of Lexington is currently facing a bit of a hiccup as the local government has put a stop work order on Ripple Fiber, the telecommunications company that has been hard at work installing new fiber optic lines.

What’s the fuss all about? Well, it turns out that during their installation efforts, Ripple Fiber managed to accidentally damage not one, not two, but three gas lines belonging to Dominion Energy within a short span of a week and a half. Yikes! This situation led the town officials to step in and express their concerns, as keeping the community safe and sound is their top priority.

The Town Takes Action

Mayor Hazel Livingston made it clear that the safety of infrastructure is of utmost importance to the town. Residents can breathe a little easier knowing that the local government is on top of things. The order halting work will stay in effect until important discussions can take place among the Town of Lexington, Dominion Energy, and the Lexington County Fire Marshal’s Office. This meeting is set up to not only address the recent damages but also to brainstorm ways to keep such issues from popping up in the future.

Regulations Are No Joke

It’s worth mentioning that while the Town of Lexington is legally required to allow telecommunications providers access to right-of-way, they also hold these companies accountable for adhering to crucial safety standards. It’s a balancing act that prioritizes both progress and the safety of the residents.

Ripple Fiber Steps Up

On the other side of the issue, Ripple Fiber’s CEO, Greg Wilson, is stepping forward to take responsibility for the mishaps. He acknowledged that incidents like this can occasionally arise during large-scale infrastructure projects, and they are determined to figure out how they ended up damaging those gas lines and what protocols need adjusting.

Interestingly enough, the damage was largely handled swiftly. On January 24, when the gas line disruption occurred, local authorities were quick to respond. Thanks to their efficiency, the temporary leak was contained with no harm done to anyone in the area. That certainly eases worries for Lexington’s residents!

Moving Forward with Caution

Ripple Fiber is still dedicated to getting the job done with minimal disruption. They have already made substantial progress, connecting over 10,000 homes with fiber optic service, and only about 1,000 homes remain within the town limits. This is a big deal as faster internet service becomes not just a luxury, but a necessity for many households and businesses.

In light of the recent events, Ripple Fiber plans to conduct a thorough investigation into the incidents and will meet soon to discuss ways to enhance safety measures for their future projects. They are also considering evaluating their existing machinery to prevent similar disruptions, showing a commitment to improvement.

Residents Should Stay Informed

For anyone in Lexington who is feeling concerned or has questions about the ongoing project, Ripple Fiber encourages local residents and business owners to reach out to them directly. They can be contacted at (800) 359-5767. Keeping the lines of communication open is crucial during times like these.

So, Lexington, as things stand, it seems like some temporary turbulence in the installation process may be affecting you, but rest assured that measures are being taken to resolve the situation. With the cooperation of all parties involved, and a commitment to safeguarding the community’s vital infrastructure, better days are surely ahead!

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STAFF HERE LEXINGTON WRITER
Author: STAFF HERE LEXINGTON WRITER

The LEXINGTON STAFF WRITER represents the experienced team at HERELexington.com, your go-to source for actionable local news and information in Lexington, Fayette County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Woodland Art Fair, Crave Food and Music Festival, and Railbird Festival. Our coverage extends to key organizations like Commerce Lexington and Blue Grass Community Foundation, plus leading businesses in education, manufacturing, and technology that power the local economy such as University of Kentucky, Toyota Motor Manufacturing, and Lexmark. As part of the broader HERE network, including HEREBowlingGreen.com and HERELouisville.com, we provide comprehensive, credible insights into Kentucky's dynamic landscape.

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