Lexington, South Carolina, October 20, 2025
News Summary
The Burger King located at 4301 Sunset Boulevard in Lexington, South Carolina, is currently the worst-rated franchise in the country, with an average score of just 1.42 stars from 114 reviews. Reports reveal severe issues with staff behavior and food quality, including cold fries, incomplete orders, and rude interactions. Despite South Carolina’s reputation for hospitality, this location exemplifies significant problems in customer service, starkly contrasting the positive experiences reported at other franchises nationwide.
Lexington, South Carolina is currently home to the worst-rated Burger King in America, located at 4301 Sunset Boulevard. This branch averages a dismal score of 1.42 stars based on 114 reviews, according to recent metrics from Fast Company, which assigned it a final weighted score of -7.48. This ranking starkly contrasts with the top-performing Burger King, which boasts a weighted score of 11.05, emphasizing a significant disparity in customer satisfaction.
Despite South Carolina’s overall reputation for hospitality and quality food service, numerous severe issues have plagued this specific Burger King location. Customers have reported extremely poor experiences, citing abysmal staff behavior and restaurant conditions. Frequent complaints include not receiving receipts, greasy furniture, and rude interactions with employees.
Food quality at the restaurant has also come under fire, with customers noting that orders are often delivered with carelessness. Cold fries and incomplete orders are common issues, contributing to the disappointment expressed by many patrons. Reviews on platforms such as Google Maps reflect these sentiments of unhappiness, with mentions of slow service attributable to understaffing concerns.
The staff efficiency has been criticized, as highlighted by a review pointing out that only one employee was preparing sandwiches while another was cooking fries during peak hours. This lack of manpower has led to extended wait times for customers, making for a frustrating dining experience.
In sharp contrast to the Lexington location, other Burger King franchises are operating effectively, such as the one located at 3040 Ella Boulevard in Houston, Texas. This branch has received positive feedback for its energetic staff and overall excellent service.
Additionally, issues do not appear to be isolated to the Lexington location. Another Burger King in Miami, on Biscayne Boulevard, has faced serious health violations, including severe infestations of flies, mold in ice machines, and odors akin to sewage. This Miami Burger King was one of eight South Florida restaurants shut down due to critical health infractions, which also included rodent droppings and live cockroaches.
These findings showcase a broader issue in the food service industry, as various establishments grapple with maintaining proper food safety standards. Following remediation efforts, the Miami location was eventually allowed to reopen upon re-inspection but was indicative of the challenges faced by the industry.
In conclusion, Burger King locations across the nation are experiencing a range of customer satisfaction ratings and health violations. The situation in Lexington, South Carolina stands out as an extreme case, while locations elsewhere exhibit a much more favorable dining experience.
FAQ
What is the average review score for Burger King at 4301 Sunset Boulevard in Lexington, South Carolina?
This Burger King location has an average score of 1.42 stars across 114 reviews.
How severe is the customer complaint situation at this Burger King?
The location received a final weighted score of -7.48 based on metrics from Fast Company, making it the worst-rated Burger King in America.
What are common issues reported by customers at this Burger King?
Common complaints include rude staff, not receiving receipts, greasy furniture, cold fries, and incomplete orders.
How does the Lexington location compare to other Burger King locations?
The best-performing Burger King had a weighted score of 11.05, highlighting a significant gap in customer satisfaction.
What health violations have associated with Burger King locations in Miami?
The Miami Burger King cited serious health violations, including widespread fly infestations, mold in the ice machine, and a sewage-like odor.
Key Features
| Feature | Details |
|---|---|
| Worst Burger King Rating | 1.42 stars average rating in Lexington, South Carolina |
| Final Weighted Score | -7.48 for Lexington location; best location at 11.05 |
| Common Customer Complaints | Rude staff, greasy furniture, cold fries, incomplete orders |
| Health Violations Reported | Miami location had fly infestations, mold, sewage odor |
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Additional Resources
- Local 10 News
- Wikipedia: Food Safety
- Time Out: Adults Only Bars
- Google Search: Food Safety Violations
- Page Six: Tony Awards After Party
- Google Scholar: Restaurant Health Inspections
- The Eastsider: Burger King Closure
- Encyclopedia Britannica: Fast Food
- KOMO News: Shooting Outside Burger King
- Google News: Burger King Health Violations
- Milwaukee Journal Sentinel: Sunset Drive Restaurants
- Encyclopedia Britannica: Restaurant Inspection Process
- New York Post: Arbys Closure
Author: STAFF HERE LEXINGTON WRITER
The LEXINGTON STAFF WRITER represents the experienced team at HERELexington.com, your go-to source for actionable local news and information in Lexington, Fayette County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Woodland Art Fair, Crave Food and Music Festival, and Railbird Festival. Our coverage extends to key organizations like Commerce Lexington and Blue Grass Community Foundation, plus leading businesses in education, manufacturing, and technology that power the local economy such as University of Kentucky, Toyota Motor Manufacturing, and Lexmark. As part of the broader HERE network, including HEREBowlingGreen.com and HERELouisville.com, we provide comprehensive, credible insights into Kentucky's dynamic landscape.
